🔒 Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 2024

Information We Collect

Information You Provide

  • Pet information you share during consultations
  • Contact information if you choose to provide it
  • Feedback and questions you submit

Information Collected Automatically

  • Basic usage analytics (pages visited, time spent)
  • Device and browser information
  • IP address for security and performance

How We Use Your Information

  • To provide personalized pet care guidance
  • To improve our services and user experience
  • To ensure platform security and prevent abuse
  • To analyze usage patterns and optimize performance

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

  • When required by law or legal process
  • To protect the safety of users or the public
  • With service providers who help operate our platform (under strict confidentiality agreements)

Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information
  • Secure hosting infrastructure

Cookies and Tracking

We use minimal cookies and tracking technologies for:

  • Essential site functionality
  • Anonymous usage analytics
  • Remembering your preferences

You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

  • Know what personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of certain data uses

Children's Privacy

VetAI is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us through our consultation system or visit our resources page.